Getting a UTI treated usually means calling your doctor's office and hoping for a same-day appointment, or sitting in an urgent care waiting room. CodyMD eliminates both. The entire process — from first symptom to prescription in hand — runs through three steps, all by text message.

Step 1: The visit — text Cody

Open a conversation with Cody and describe what's going on. No scheduling, no intake forms, no portal logins. You're texting a clinical team — real doctors, not a chatbot — trained to triage common conditions like UTIs quickly and accurately.

For a suspected UTI, the doctor asks focused follow-up questions: Is this your first UTI or a recurrence? Any fever, back pain, or nausea? Are you pregnant or immunocompromised? Any recent antibiotic use that might influence resistance patterns? This isn't a generic symptom checker — it's a licensed physician working through a differential diagnosis by text.

The diagnosis of an uncomplicated UTI in a healthy, non-pregnant woman is primarily symptom-based. The AUA and ACOG both support empiric treatment for straightforward presentations. The visit typically takes 10–15 minutes of active conversation.

Step 2: The prescription — sent to your pharmacy

Once Cody's physician confirms the diagnosis, the prescription is sent electronically to the pharmacy of your choice. The prescribing decision follows evidence-based guidelines: typically nitrofurantoin (Macrobid) for 5 days or trimethoprim-sulfamethoxazole (Bactrim) for 3 days, depending on allergy history and local resistance patterns. For patients who can't take either, fosfomycin as a single dose is sometimes appropriate.

CodyMD's comfort kit option adds OTC pain relief (phenazopyridine, which numbs the urinary tract lining within about 20 minutes) and a preventive supplement — treating the infection, managing symptoms immediately, and reducing recurrence.

Step 3: The delivery — ready in about an hour

Your pharmacy receives the e-script and fills it. Most chain pharmacies process electronic prescriptions within 30–60 minutes during business hours. Alternatively, CodyMD offers hand delivery in select areas — the medication comes to your door.

What happens after treatment

If symptoms haven't improved after 48 hours on antibiotics, text Cody back. The clinical team may adjust the antibiotic, order a urine culture, or recommend an in-person visit. This follow-up is included — no additional visit fee.

Why text works for UTIs

Uncomplicated UTIs are diagnosed by symptom pattern, not physical exam. The key clinical information transfers perfectly over text. Cody's text-based model lets physicians do exactly what they'd do in an office visit — without the overhead that makes that visit take half a day. Text Cody. Diagnosed in minutes. Prescription in about an hour.