When you text Cody about a UTI, one of the first things that crosses your mind is: who am I actually talking to? Telehealth has a trust gap, and not every service has earned the right to close it. Here's who's on the other end.

Doctor-owned and operated

CodyMD is not a tech company that bolted on a medical service. It's a physician-founded, physician-led practice. Many telehealth platforms are venture-backed technology companies that contract with physicians as independent providers. At CodyMD, the clinical leadership makes the business decisions. The protocols, prescribing guidelines, and follow-up workflows were designed by physicians. When a clinical decision conflicts with a business shortcut, medicine wins.

Built by the team behind ZoomCare

CodyMD was founded by the team that built ZoomCare, one of the Pacific Northwest's most recognized healthcare brands. ZoomCare pioneered walk-in, same-day care — the idea that healthcare should be accessible on the patient's schedule. CodyMD applies that philosophy to conditions where you don't need to walk in at all. UTIs are the prototypical example: diagnosis is well-established, treatment is standardized, and the clinical encounter doesn't require a physical exam in uncomplicated cases.

Who's treating you

Every prescribing physician on the CodyMD team is US-licensed, board-certified, and experienced in primary care and/or urgent care — family medicine, internal medicine, emergency medicine. These are the same caliber of doctors you'd see in person. The difference is the workflow: a focused, text-based consultation designed specifically for conditions like UTIs.

The clinical protocol

CodyMD follows a structured clinical protocol built on current AUA and ACOG guidelines:

Symptom evaluation — your physician assesses symptoms against clinical criteria for uncomplicated cystitis and screens for red flags (fever, flank pain, nausea) that would require in-person care.

Medical history review — allergies, current medications, pregnancy status, kidney disease, immunocompromising conditions, and prior UTI history all factor into the treatment decision.

Evidence-based prescribing — antibiotic selection follows IDSA and AUA guidelines, factoring in your individual history and regional resistance patterns.

Built-in follow-up — every visit includes follow-up at no additional cost. If symptoms haven't improved in 48 hours, your doctor reassesses, adjusts treatment, or refers to in-person care.

The bottom line

You're not texting an algorithm. You're texting a board-certified physician who follows a rigorous clinical protocol and has the authority to diagnose, prescribe, and follow up — all within about an hour.